SWAY Hair Extensions Trade LTD
We are not responsible for the content or privacy practices on any websites
We obtain information about you when you use our website(s), for example, when you register for a user account to make your shopping experience better, when you purchase a product, when you register as a subscriber on our newsletter list or when you connect with us over social media, Instagram and Twitter.
We may collect the following information:
- Contact information including email address, postal address and telephone number
- Demographic information such as postcode, preferences and interests
- Other information relevant to customer surveys and/or offers
Your data is collected on our website via the following plugins;
Abandoned Cart Lite for WooCommerce
Advanced Reporting For Woocommerces Pro
Contact Form 7
MailChimp for WordPress
YITH WooCommerce Popup
We require this information to understand your needs and provide you with a better customer experience, we may use the information to improve our products and services. SWAY Hair Extensions may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
SWAY Hair Extensions do not store credit / debit card details or your financial information
SWAY Hair Extensions use third party payment processors Sage Pay for all payment processing. SWAY Hair Extensions does not store credit card details and instead relies on the third-party payment processor in the previous list of companies for this service.
- Sage Pay – co.uk/policies/privacy-policy
- Paypal – https://www.paypal.com/myaccount/privacy/privacyhub
- Klarna – https://cdn.klarna.com/1.0/shared/content/legal/terms/0/en_gb/privacy
SWAY Hair Extensions strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential.
In order to prevent unauthorised access or disclosure of personal information, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
It is possible to switch off cookies by setting your web browser preferences. Turning cookies of may result in a loss of functionality when using our website.
Controlling your Personal Information
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
You may request the details of the personal information we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to SWAY Hair Extensions, PO BOX 460, Paignton TQ4 9DY
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above postal address or email us at [email protected]. We will promptly correct any information found to be incorrect.
Your Right to Removal
You have the right to withdraw your consent for SWAY Hair Extensions to use your information at any time. You have the right to request the removal of your information from all the systems in our business, unless we are required to keep that information by law. To make this request please email [email protected] and we will contact you to validate your identity for the removal request. We will endeavour to remove your information within 30 days from the date of request. If data removal is anticipated to take longer than 30 days we will communicate this with you giving clear reasons as to why the delay on the removal request.